Top complaints: water won't drain after the cycle or grease and film stay on dishes. Sometimes filter cleaning helps; sometimes the pump or spray arms need service.
Safe owner steps vs when to call AlexProService. +998 99 411 47 57, **@Aleks_Pro_servis**. ~1 hour arrival, 8:00–22:00. Repair from ~150,000–200,000 UZS after diagnostics.
Summary
The essentials in a minute
In detail
Won't drain — first steps
- Cancel the program and wait 2–3 minutes.
- Open the door: water above the filter means a drain issue.
- Remove and rinse the bottom filter and mesh.
- Check the drain hose isn't kinked behind the unit or at the sink trap.
- Run a short cycle again.
If water remains with humming — likely drain pump or valve. Don't open the housing — water + 220 V is dangerous.
Why it won't drain: pump, valve, aquastop
The drain pump empties water after washing. Worn impeller, debris (bone, glass chip), or seized parts stop it.
Overflow triggers if water stays — level sensor blocks a new cycle; error light may blink.
Aquastop inlet hose may shut water after a leak event — check its indicator. Our technician tests pump, hoses, and electrics on site; repair from ~150–200k UZS after inspection.
Poor wash — not just "more detergent"
- Clogged spray arms — upper rack gets no pressure.
- Low temperature — bad heater or thermostat; grease won't dissolve.
- Bad loading — plates block jets.
- Hard water — salt and rinse aid needed.
- Eco mode — heavily soiled loads need intensive cycle.
Clean arm holes carefully with a toothpick — don't enlarge them. If quality doesn't return after filter and arms — check circulation pump or heater.
DIY vs pro
OK yourself: rinse filter; check hoses; scrape plates; hotter program; add salt and rinse aid.
Not DIY: removing drain pump, heater or board swap, opening aquastop. Risk of flooding or short circuit.
Our washer repair team knows the same hydraulics. +998 99 411 47 57, **Telegram**.
When to call urgently
- Water won't drain twice after filter clean.
- Grinding or knocking at the pump.
- Leak under door or behind unit.
- Burning smell, breaker trips.
- Cold greasy dishes after intensive wash — suspect heater.
AlexProService ~1 hour, 8:00–22:00 daily. Diagnostics free with repair. Fixed quote before work.
Prevention
Clean filter monthly. Every six months — spray arms and door seal. Quality tablets; in Tashkent salt is essential with hard water.
Don't load unmarked aluminum or items that fall through the mesh into the pump.
No separate dishwasher page yet — book by phone and Telegram. Proven experience on washers and dishwashers alike.
Takeaway
Conclusion
If your dishwasher won't drain or cleans poorly, start with filter and hose — don't risk the pump or electrics. AlexProService: +998 99 411 47 57, **@Aleks_Pro_servis**, ~1 hour, from ~150–200k UZS. See washer repair — same team.
FAQ
Frequently asked questions
01Can I use a washing machine instead?+
No — different appliances. But AlexProService repairs both; hydraulics are similar.
02It hums but water won't drain?+
Usually the pump tries to spin but the impeller is jammed or the line is clogged. Inspection needed.
03Drain pump replacement cost?+
Depends on model and part price. Labor typically from ~150–200k UZS after diagnostics.
04Do you work evenings?+
Yes — daily 8:00–22:00. Confirm time in Telegram.
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